Services


ERP Implementation Process
• Project Management o Make sure goals are attainable and well defined o As the project unfolds, we will make sure sufficient progress is made towards meeting the goals through normal progress reviews o Make sure tasks have owners and sufficient resources o Develop and follow test plan • Business Case for change and definition of needs o Define and set goals o Set project scope • Project Team Training o Train team on all aspects of the software o Lean training o Holding Effective meetings • Lean Transformation (optional) o Value Stream Mapping (current and future state) o Lean transformation plan in conjunction with software implementation • Fit to Business o Identify where current practices do not fit with the new software o Identify where policy changes are required • Establish formal procedures o Create written policies and procedures • Conference Room Pilot o Make sure procedures, policies, and practices are all workable o Make sure expected results match actual results o Verify interfaces to other systems are in place or at least properly planned • End User Training • Data Conversion • Go Live support plan • Post implementation support plan

systems integration

Sabino Creek understands the need of businesses to integrate disparate systems. Our staff has been at the forefront connecting ancillary systems to enterprise systems.

WINMAN ERP Implementation

Sabino Creek has many years of experience successfully implementing Enterprise systems in large and small companies in diverse industries. We have a proven methodology and we know how to ensure your success. Sabino Creek will work with your company to analyze your manufacturing, service, warehousing, sales and accounting requirements to make sure we can work with you to develop a comprehensive implementation plan.

Custom Application Development

Occasionally, a company will run into a situation where they need a software solution that cannot be found off the shelf. Sabino Creek’s staff includes experienced software developers who specialize in using Microsoft .NET tools..

Requirements Analysis and software selection

Sabino Creek has many years using, selling, and implementing ERP systems. We will work with your company to analyze your manufacturing and systems requirements in order to help determine the best solution for your company. We realize that in addition to the functional requirements, companies must also be comfortable with the technical aspects of the system. For instance, a company with limited technical resources will not want to deal with a system that requires a full time data base analyst.

support

Comprehensive support and product service are provided to maximize the return on your investment in our products. Using the feedback we receive from our users and business partners we continually improve our customer services including the speed of our responses to queries and the quality of our documentation and training guides. Support is also available via user's manual, user guide, FAQ's and product road map. In addition, Internet based support tools are provided through our web based customer support portal. From the portal, questions, issues and best practices can be researched identified and downloaded. FAQ's are provided with technical bulletins, newsletters and important down loads.

Training guides, tutorials and case studies are also provided and available as needed.

If this doesn't resolve the query then third party assistance can be provided by:

• Expert support via Telephone, Fax and Email
• Remote support via Terminal Services™ or PCanywhere™
• On-site consultations

Sabino Creek provides telephone support for its software products Monday through Friday 8:00 AM to 6:00 PM Mountain Standard time.

Extended hours are available as required and made available through an extended support agreement.